Privacy Statement For Esix Limited

The Esix Group (which means Esix Limited and its associated websites and companies) is committed to protecting your privacy when you use our on-line, telephone or other services ("Services").  In this policy document we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Websites or add or change Services.  This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy.  As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be sent to us via our Contact Page .

Your acceptance of these Privacy Statement terms

By using any of the services within the Esix Group network ("Network"), you unconditionally agree to be bound by this Privacy Policy.

Abuse of this service, or illegal activity including hacking or spamming, on or via our network, will result in the immediate termination of the offending user’s account and the forfeit of their remaining subscription, under our published Terms and Conditions of Service.

The Esix Privacy Policy Overview

The Esix Group is committed to protecting our subscribers’ security and privacy. That said, we mandate that our customers to use our services responsibly and to remain within the law.

We will not divulge any personal information regarding the browsing habits, connection usage, or any other personal details regarding our clients, to ANY non law enforcement organisation. We do not, as a matter of course, retain or analyse the browsing histories of our clients, nor do we filter or otherwise monitor our client’s activity. We do however reserve the right to do so, at our sole discretion, where we have reasonable grounds to believe that our service is being abused.

We also believe that, with the exception of a legitimate law enforcement organisation, no organisation has the right to invade our privacy by tracing a users’ geographical location from a user’s IP address, or using cookies to monitor user Internet Web browsing activity for commercial gain. This type of organisation accumulates information in order to profile their customers and users, and The Esix Group regard this type of activity as an exceptionally serious violation of trust and of privacy.

What data do we collect and how do we use it?

The Esix Group collects and processes information about you in order to:

(i) identify you each time you use our service i.e. your login details;

(ii) process orders or applications submitted by you;

(iii) improve our Services

You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. This information is held in strict confidence and will not be disclosed to any third party, with the exception of law enforcement agencies, when accompanied by an official request.

Log files/IP addresses

When you use our service, your IP address is logged by our servers. We use your IP address information to maintain the security of our network, and to trace any violations of our network security.  We do not link IP addresses to personally identifiable information, nor do we use the information for any kind of geo tracing activity.

The Esix Group will not share, sell or rent your personal information to marketing companies or any other third parties.

The Esix Group may disclose aggregate statistics about our sales or our service statistics in order to describe our services to prospective clients, partners, and other reputable third parties and for other lawful purposes, but these statistics will not include any personally identifying information.

The Esix Group may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of The Esix Group and its services, and customers of our Services.

Information about products and services

It is very important to us that we provide you with the highest level of service.  In order to help us do this, from time to time The Esix Group may send you details of our products and services which we think may be of interest to you.  If at any time you do not wish to receive these details, please follow the remove link in the associated email.

Security

The Esix Group places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control.  For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is your information stored?

Our customer’s login and contact information is stored on computer systems located within the European Union. We have a deliberate policy of using PayPal subscriptions to handle all of our financial transactions. Therefore we do not hold, or store, any credit card information.

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